Carers Support Service Lot 1 Retender

Cornwall Council, together with NHS Cornwall & Isles of Scilly Integrated Care Board (ICB), is seeking to appoint a provider to deliver the Core Carers Service (Lot 1) across Cornwall. This procurement relates solely to Lot 1 of the Carers Support Service. Lots 2–5 have been commissioned separately and are not part of this opportunity. The Core Carers Service will form part of a wider, integrated Carers Support model and will deliver an all-age, family focused, place-based and preventative service. The service will provide community-based support through Carer Advisors aligned to Integrated Neighbourhood Teams and support unpaid Carers to maintain their wellbeing, sustain their caring role, and access timely information, advice and support. The successful Supplier will be required to work collaboratively across the system and contribute to the strategic development and coordination of the wider Carers Support offer. The estimated annual contract value is approximately £1.55 million (with a maximum contract value of approximately £11.4 million over the full term including extensions). This procurement is being conducted under the Procurement Act 2023 (Light Touch regime) using the open procedure. Tender documents are available via the ProContract e-tendering portal. Interested Suppliers should register on the portal and access the full suite of tender documents for further details, including service requirements, Conditions of Participation and award criteria. An optional online Supplier Information Session will be held on 04 June 2026 at 14:30. Joining instructions are provided in the ITT